Cancellation & Refunds
Clear steps for stopping renewal, requesting an eligible refund, and contacting BonusGuardVPN Support.
Cancellation and refund requests
Use the customer area or contact support with the email associated with your purchase. Never include passwords or full payment-card details in a ticket.
Cancel renewal
Canceling prevents the next renewal. Unless the applicable terms say otherwise, access continues through the paid subscription period.
Request a refund
Eligible first-time purchases can request the advertised 30-day money-back guarantee, subject to the Terms of Use and any exclusions stated at purchase.
Receive the decision
Support reviews the account and purchase details. Approved refunds are returned through the original payment method where possible.
This information does not limit any mandatory rights available under applicable consumer law.
Need help with a plan or billing request?
Use the secure Support Center for account, cancellation, and refund questions.