BonusGuard VPN Privacy Policy Summary

1. Commitment to Privacy:

  • BonusGuardVPN is committed to safeguarding your privacy and upholding the highest standards of data protection.
  • We do not monitor, record, log, or store any traffic data such as browsing history, traffic destination, data content, or search preferences.
  • No connection logs are kept that are tied to your IP address, connection timestamp, or session duration.
  • Payment processing is handled by secure third-party providers and is not associated with any activities conducted through our VPN.

2. Policy Scope:

  • This privacy policy applies to all users of BonusGuardVPN and our website.
  • It does not extend to third-party websites, products, or services linked to or from BonusGuardVPN.
  • By using our website or services, you consent to the practices described in this policy. If you do not agree, please refrain from using our services.

3. Data Collection:

  • Personal Data: Includes details such as your name, address, email, username, and payment information collected during registration and support interactions.
  • Non-personal Data: Includes anonymous information such as browser type, device specifications, OS version, language preference, date/time of visit, and screen resolution. This data is used to enhance our services.

4. Data Collection Methods:

  • Personal data is collected via registration forms and customer support interactions.
  • Non-personal data is collected automatically through cookies, beacons, and scripts.
  • We use third-party analytics tools such as Google Analytics, Mouseflow, and AppsFlyer to understand and improve user experience.

5. Use of Data:

  • Personal Data is used to enhance service quality, manage accounts, fulfill contracts, detect fraud, and communicate with users.
  • Non-personal Data is used for internal analysis and service improvement.

6. Data Sharing:

  • Personal Data is shared with trusted vendors for transaction processing and customer support.
  • We do not sell, rent, or trade Personal Data to third parties.
  • Personal Data may be shared with affiliated companies under equivalent protection standards.
  • Disclosure of Personal Data may occur as required by law or to enforce our Terms of Service.

7. Data Security:

  • BonusGuardVPN adheres to industry standards for protecting Personal Data.
  • Our data processing centers comply with rigorous security measures.
  • Users are encouraged to report any security concerns to support@bonusguardvpn.com.

8. User Rights:

  • Users have rights to access, rectify, erase, restrict processing, object to processing, data portability, file complaints with supervisory authorities, and withdraw consent.
  • To exercise these rights, users can contact BonusGuardVPN support at support@bonusguardvpn.com.

9. Service Performance Data:

  • We maintain a strict no-logs policy, ensuring no tracking of user activities within the VPN tunnel.
  • No records are kept of accessed websites, VPN server IPs used, or user IP addresses.

10. Children’s Privacy:

  • Our services are intended for users aged 16 and older.
  • BonusGuardVPN does not knowingly collect data from children under 16.

11. Do Not Track Signals:

  • BonusGuardVPN respects Do Not Track signals and does not engage in tracking or advertising when such mechanisms are detected.

12. Data Retention:

  • Data is retained only as long as necessary to provide services and fulfill legal obligations.

13. Policy Updates:

  • Changes to this Privacy Policy take effect immediately upon posting on our website.
  • Users should regularly review the Privacy Policy for updates.
  • Significant changes will be communicated through account notifications, our website, or email.

14. Contact Information:

15. Data Protection Officer:

For further details or specific questions, users are encouraged to reach out directly to support@bonusguardvpn.com or visit our website.

For data protection queries, please contact our Data Protection Officer at support@bonusguardvpn.com.